Returns & Warranty

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

If you have any concerns about your order please email spice.hero@outlook.com

If for any reason your goods are damaged upon receiving them, or they are not the correct products you ordered, please take a photo and contact us as soon as possible.

Please do not dispose of the items until we have exchanged it. We will require proof of purchase at your request.

We do not offer refunds or returns for change of mind or items on sale and do not accept returns on sale items.

If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.